+44 20 7123 4567 info@bruderps.com
15 Years Excellence

Privacy Policy

Last updated: December 15, 2024

BruderPS Premium Gaming Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our gaming services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Data

We may collect personal data that you voluntarily provide to us when you:

  • Register for an account on our gaming platform
  • Subscribe to our newsletters or marketing communications
  • Participate in surveys, contests, or promotional activities
  • Contact us through our customer support channels
  • Make purchases through our trading platform
  • Engage with our social media communities

This personal data may include:

  • Name, email address, and contact information
  • Username and password for account access
  • Payment information and billing address
  • Profile information and gaming preferences
  • Communication preferences and marketing consents
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and geographic location data
  • Browser type, version, and operating system
  • Pages visited, time spent on pages, and click-through rates
  • Referring website addresses and exit pages
  • Device identifiers and technical specifications
  • Gaming activity data and performance metrics
  • Cookies and similar tracking technologies

This information helps us improve our services, troubleshoot technical issues, and personalize your gaming experience.

How We Use Your Information

We use the collected information for various purposes, including:

Service Provision

  • Creating and managing your gaming account
  • Processing transactions and payments
  • Providing customer support
  • Delivering requested services

Communication

  • Sending service-related notifications
  • Responding to inquiries and requests
  • Providing technical support
  • Marketing communications (with consent)

Improvement

  • Analyzing usage patterns and trends
  • Developing new features and services
  • Optimizing website performance
  • Enhancing user experience

Legal & Security

  • Complying with legal obligations
  • Preventing fraud and abuse
  • Protecting our rights and interests
  • Ensuring platform security

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Investigate fraud or security issues
  • Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Security Measures

  • SSL/TLS encryption for data transmission
  • Secure servers and data centers
  • Regular security audits and updates
  • Access controls and authentication
  • Data backup and recovery procedures
  • Employee training on data protection

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

If you suspect any unauthorized access to your account, please contact us immediately using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

Account Information

Retained while your account is active and for 3 years after closure for legal compliance

Transaction Data

Retained for 7 years for tax and accounting purposes as required by law

Marketing Data

Retained until you unsubscribe or withdraw consent, plus 30 days for processing

Technical Logs

Automatically deleted after 12 months unless needed for security investigations

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access & Portability

Request access to your personal data and receive a copy in a portable format

Correction

Request correction of inaccurate or incomplete personal information

Deletion

Request deletion of your personal information (subject to legal requirements)

Restriction

Request restriction of processing your personal information in certain circumstances

Objection

Object to processing of your personal information for direct marketing purposes

Withdrawal

Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and analyze usage patterns:

Types of Cookies

Essential Cookies

Required for basic website functionality, including account access and security features

Performance Cookies

Help us understand how visitors interact with our website by collecting anonymous information

Functional Cookies

Enable enhanced functionality and personalization, such as language preferences

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

For detailed information about our use of cookies, please refer to our Cookie Policy.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws:

  • Implementation of appropriate safeguards such as Standard Contractual Clauses
  • Transfer to countries with adequate data protection laws
  • Compliance with EU General Data Protection Regulation (GDPR)
  • Regular monitoring of data transfer arrangements

By using our services, you consent to the transfer of your information to countries that may have different data protection laws than those in your jurisdiction.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 years of age.

If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

In jurisdictions where the age of consent is higher than 16, we will comply with the applicable local requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending email notifications to registered users for significant changes
  • Providing prominent notice on our website homepage

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

BruderPS Premium Gaming Ltd

15 Alpha Street
Shoreditch
London E1 6AN
United Kingdom

Business Hours

Monday - Friday: 9:00 - 18:00 GMT

Weekend: Closed

Data Protection Officer

For specific data protection inquiries, you can also contact our Data Protection Officer directly at dpo@bruderps.com

This Privacy Policy is effective as of December 15, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

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